Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
8.1
Location
8.7
Service
9.0
Dining
5.4
Guest reviews
7.8/10
based on 10 reviews
8.9
8.9/10 based on 14 reviews
Danny
United States,
January
2025
7.6/10
I had a pleasant stay at this hotel. The rooms were clean and comfortable, making it a cozy retreat. The staff was attentive, going above and beyond to assist me. However, I found the dining experience to be lacking in variety during breakfast. Overall, the hotel offers good value for the price, although I wish the Wi-Fi was included.
Rooms
8.0
The rooms were tidy and had a comfortable ambiance, perfect for unwinding after a long day.
Service
9.0
The service was exceptional, with the staff always eager to help with any requests I had, from room service to local tips.
Location
9.0
The hotel is conveniently located near main attractions, making it easy to explore the area on foot.
Dining
5.0
While the dining experience was decent, I felt that the breakfast menu could use more options to cater to different tastes.
Facilities
7.0
The amenities were quite nice, especially the lounge area, but there was room for improvement in terms of variety.
Janet
United Kingdom,
December
2024
7.8/10
I had a pleasant stay at the hotel, which offered clean and comfortable rooms while being conveniently located near key attractions. The service was attentive and made sure I had what I needed. However, the dining options, particularly breakfast, could use improvement as they were somewhat limited. Overall, I felt that the price was reasonable for the comfort provided, but the Wi-Fi not being included was a bit disappointing.
Rooms
8.0
The rooms were pristine and quite comfortable, making it easy to relax after a day out.
Service
9.0
The service was attentive, going the extra mile to ensure I had everything I needed during my stay.
Location
10.0
The location was fantastic, positioned conveniently close to major attractions, making it easy to explore.
Dining
5.0
I was a bit disappointed with the dining options, particularly breakfast, as the variety was limited.
Facilities
7.0
The hotel had good facilities, though some areas felt a bit dated and could use a refresh.
Leo
United Kingdom,
December
2024
8.0/10
I had a pleasant stay at the hotel. It was clean and comfortable, making it a nice retreat after a long day of exploring. The service was excellent, with staff going the extra mile to ensure I had everything I needed. However, the dining experience could use some improvement, particularly regarding breakfast options, which were somewhat limited.
Rooms
8.0
The rooms were really comfortable and well-kept, providing a great space to relax after a busy day.
Service
9.0
The staff went above and beyond to make sure I had everything I needed, which truly enhanced my stay.
Location
9.0
The hotel is situated in a vibrant area, making it convenient to reach attractions, shops, and local eateries.
Dining
5.0
I found the breakfast options to be a bit limited, which was disappointing compared to other aspects of my stay.
Facilities
7.0
The hotel's amenities were satisfactory, though nothing out of the ordinary stood out to me.
John
United States,
December
2024
8.4/10
I had a wonderful stay at this hotel! It features modern rooms that were spotlessly clean and comfortable. The amenities were top-notch, especially the beautiful pool area. The dining options were good, but I wish there had been a few more breakfast choices. Overall, it was a great place to relax, but the Wi-Fi was a bummer since it came with an extra charge.
Rooms
9.0
The rooms were modern, spacious, and exceptionally clean.
Service
9.0
The service was attentive and went above and beyond to ensure I had everything I needed.
Location
8.0
The hotel was conveniently located near major attractions, making it easy to explore the area.
Dining
7.0
The dining experience was decent, but I found the breakfast options a bit limited for variety.
Facilities
9.0
The pool and other facilities were well-maintained and provided a relaxing environment.
Anthony
United Kingdom,
December
2024
7.6/10
I had a pleasant stay at this hotel. The rooms were very clean and provided a comfortable atmosphere, but some amenities could use an update. The staff was attentive and always ready to help. I really appreciated the convenient location, making it easy to explore the area. However, I found the dining options limited, especially for breakfast. Overall, I felt it was good value for the price, despite a few areas needing improvement.
Rooms
8.0
The rooms were very clean and provided a comfortable atmosphere.
Service
9.0
The staff was attentive and always ready to help.
Location
9.0
The location was convenient, making it easy to explore the area.
Dining
5.0
The dining options were a bit limited, especially for breakfast.
Facilities
7.0
Some amenities could use an update.
Lily
United Kingdom,
October
2024
7.4/10
I had a lovely stay at the hotel, with clean and spacious rooms that offered a peaceful retreat. The staff went above and beyond to make me feel welcomed and attended to all my requests promptly. While the location was convenient, I found the dining options to be a bit limited, especially at breakfast. Overall, it was a good value for money experience, but there's room for improvement in the restaurant offerings.
Rooms
8.0
The rooms were clean, spacious, and offered a quiet environment, making for a comfortable stay.
Service
9.0
The staff was incredibly attentive and went above and beyond to ensure I had everything I needed.
Location
8.0
The hotel is conveniently located, making it easy to explore the area.
Dining
5.0
The dining experience was not ideal, as the breakfast options were somewhat limited.
Facilities
7.0
The hotel had decent facilities, but there could be enhancements to the dining area.
Oliver
United Kingdom,
October
2024
8.2/10
I had a lovely stay at this hotel, which is perfectly situated in the main areas of Hangzhou. The rooms were quite spacious and comfortable, making for a great night's sleep. The dining experience offered a decent selection, though it could use some improvements. The amenities were nice, especially the pool, creating a relaxing atmosphere. Overall, the value for money was good, but some aspects could be better.
Rooms
8.0
The rooms were spacious and comfortable, allowing me to relax after a long day.
Service
9.0
The staff went above and beyond to make sure I had everything I needed, which was appreciated.
Location
9.0
The hotel is conveniently located in the main areas of Hangzhou, making it easy to explore.
Dining
7.0
The breakfast offered some good options, but I felt it was a bit limited in variety.
Facilities
8.0
The pool area was a highlight, well-maintained and perfect for unwinding.
David
United States,
September
2024
8.0/10
I had a pleasant stay at the hotel, especially because the cleanliness and comfort of the rooms stood out to me. The staff was incredibly attentive and seemed to truly care about making my experience as enjoyable as possible. However, I found the breakfast variety lacking, which was a bit of a letdown considering the overall quality of the hotel. The amenities, like the pool, were well-kept and added to a relaxing atmosphere, but Wi-Fi should ideally be included in the price.
Rooms
8.0
The rooms were very clean and comfortable, making it a relaxing retreat after a long day.
Service
9.0
The service was exceptional; the staff went above and beyond to ensure I had everything I needed.
Location
8.0
The hotel was conveniently located, making it easy to explore the nearby attractions.
Dining
5.0
The breakfast options were quite limited, which was disappointing compared to the rest of my stay.
Facilities
9.0
The pool area was very well-maintained and provided a great space to relax.
Henry
United States,
August
2024
8.2/10
I had a pleasant stay at this hotel, which is conveniently located near major attractions. The rooms were clean and comfortable, making it easy to relax after a busy day. The staff went above and beyond to assist me, ensuring I felt well taken care of. However, the dining options left something to be desired, particularly at breakfast. Overall, it offered great value for the price, but I do wish there were better dining choices available.
Rooms
8.0
The rooms were clean and comfortable, perfect for unwinding.
Service
9.0
The staff went above and beyond to ensure I had everything I needed, which was a real highlight.
Location
9.0
The hotel is conveniently located near major attractions, making it easy to explore.
Dining
5.0
The breakfast options were quite limited, which was disappointing.
Facilities
7.0
Overall, facilities were good, but I expected a bit more variety.
Cynthia
United States,
August
2024
7.8/10
I had a pleasant stay at this hotel, with clean and comfortable rooms that made me feel at home. The service was attentive and went the extra mile to ensure I had a great experience. However, the dining options could use improvement, particularly during breakfast hours. The facilities, especially the pool, were a highlight, providing a relaxing atmosphere. Overall, the hotel offered good value for money, but the Wi-Fi fee was a bit of a drawback.
Rooms
8.0
The rooms were clean and comfortable, providing a cozy escape after a long day.
Service
9.0
The staff went above and beyond to ensure I had everything I needed, which made a big difference during my stay.
Location
8.0
The hotel is conveniently located, making it easy to explore the area.
Dining
5.0
Breakfast options were somewhat limited, which was a bit disappointing considering the overall quality.
Facilities
9.0
The pool area was well-maintained and enjoyable, perfect for unwinding after a busy day.
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